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Welcome to ENLIGHT STUDIO, where illumination meets artistry. Our passion lies in creating bespoke lighting that transforms spaces, evokes emotions, and celebrates individuality. Whether you’re designing a cozy home or a sophisticated commercial setting, our luminous creations add a touch of elegance and brilliance.

ENLIGHT STUDIO

WHAT WE OFFER

At ENLIGHT Studio, we specialize in craftingluxury, tailor-made lightingthat resonates with your unique story. Our team of skilled designers collaborates closely with you to understand your vision, preferences, and lifestyle. From exquisite chandeliers to statement pendant lights, each piece is meticulously handcrafted to perfection.

ENLIGHT STUDIO

Our Commitment

  • Quality Craftsmanship: Every EnNLIGHT creation is a testament to our commitment to quality. We use premium materials and innovative techniques to ensure longevity and aesthetic excellence.
  • Personalized Approach: We understand that each space has its own character. Our bespoke designs are tailored to harmonize seamlessly with your surroundings.
  • Timeless Elegance: EnNLIGHT pieces are not just lighting fixtures; they are heirlooms that transcend trends and time.

ENLIGHT STUDIO

Putting Customers First

At ENLIGHT Studio, our guiding principle is simple:customers are at the heart of everything we do. We believe that exceptional service and genuine care create lasting relationships. Here’s how we prioritize our customers:

  1. Quality Assurance: Our commitment to excellence extends beyond aesthetics. We meticulously craft each piece with premium materials, ensuring durability and timeless elegance.
  2. After-Sales Support: Our relationship doesn’t end with a purchase. We provide ongoing support, answer your queries, and address any concerns promptly. Your happiness is our priority.

Join us on this illuminating journey. Let ENLIGHT Studio be the beacon that brightens your world.

RETURNS POLICY

Return Policy

Return Policy

Start a Return/Exchange:

  • You have 30 days from your order date to initiate a return/exchange.

How Do I Get The Return Label:

  • You will generate your own label or ship the product at your local post office to your designated return address given to you via email.
  • If you product is covered by warranty or defect, we will send you a return label.
  • Clients are responsible for bearing the return label cost unless the product is covered under warranty or defect.

Return Shipping Damage:

Securely pack items when returning. If available, please use original packaging. Damage during return shipping will void your return.

Damages and Issues:

  • Initiate a return/exchange  and mark item as damaged.
  • If you are past the 30-day return period, your damage will not be covered unless you have purchased extended warranty.
  • We'll assess the photos/videos of the issue and offer a replacement or component.

Custom Production Items:

Customized items are non-refundable. Any products that have been customized or their customizations cannot be refunded due to their custom nature.

Non-received Items:
Contact us if you haven't received your package within 60 business days for a full refund. We're not responsible for packages sent to incorrect addresses.

Refund Process:
Once your return is approved, expect the refund in 3-10 business days. It may take your bank a few days to process this.

Restocking Fees:
All merchandise returns not due to manufacturer defect are subject to a restocking fee of up to 30%. You may also be subject to fees if our return policy are not followed.

Standard Warranty:
All fixtures come with a warranty for manufacture defects up to 30 days. Contact us with evidence for replacement. Extended warranties are available.

Extended Warranty:
Extended warranty covers 12, 36, or 60 months periods for your product. We ship a free instant replacement to ensure your business/home has no downtime. Includes accident protection, manufacture protection, and component protection. Accident protection covers any damage that causes the product to be inoperable. Manufacturer protection resolves any manufacturer defects. Component protection ensures the body and standard components are fully warrantied should any damage happen (does not include light bulbs).

In the event of damage, contact our customer support team and we will send you a replacement.